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SERVER FAILURE - (6/6/2008)
Due to a server failure at our provider, mail
between 6/1/2008 and 6/5/2008 was lost, and the site was down during that
time period. This had no impact on our payments system which is run by a
3rd party service. We apologize for any inconvenience this may have
caused, and ask that you resend any correspondence.
SPAMMER ATTACK
DISRUPTS E-MAILS - (11/14/2007)
The tlai.com domain is currently experiencing
radically higher volumes of dictionary-attack spam which is disrupting
normal e-mails. If you do not receive your registration information
within 24 hours, please use the Feedback/Comments web-form to contact us.
MISSING REGISTRATIONS/BLOCKED
MAIL - (10/26/2006)
It has come to our attention that various
internet
service providers have been blocking registration mails sent to customers
who purchased fonts, possibly due to spammers sending mass spam with
forged addresses. Some of these providers may include Hotmail,
Comcast, and AT&T. To all customers who have not received their
e-mails detailing how to download and unlock your purchase, check your
spam folder, or contact your internet provider, e-mail us and leave a
number where you can be reached.
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